The first point of contact for most citizens is through the Communications Center. The highly trained Emergency Communications Operators ensure that each emergency call is handled promptly, professionally, and compassionately, while ensuring a timely emergency response.

The Central Records Unit is where citizens can obtain copies of police reports, accident reports, or to make application for a concealed weapon permit or criminal history check.

The Warrant Unit consists of officers who are primarily responsible for serving the Department's criminal warrants and emergency custody orders.